Transport Authority Vogtland Informs Passengers in Real-time
Passengers of Transport Authority Vogtland (VVV) now get exact departure times for buses. To display passenger information at Plauen’s main station, six smaller displays are used at the bus platforms, while a large departure board, which is visible from a distance, overlooks the roundabout nearby.
Image links: ZVV

“Our system is connected to MENTZ’s real-time system, which is fed by data from the EFA journey planner. We pass this information on to our customers so that they are well informed and know exactly where to go when they switch modes of transport,” said Michael Barth, Managing Director at the VVV.
The passenger information system also meets accessibility standards with Braille, different contrasts and special announcements. 75% of the costs for the dynamic passenger information were subsidized by the State of Saxony.
“Connecting two different sources of data to our DDIP hub enables us to show real-time departures and arrivals on information displays. This means that we are able to show when buses and trains will actually arrive or depart earlier or later than scheduled. For this, we use the VDV453-DFI service. In addition to information from the EFA real-time journey planning system, this new service also supports vehicle geo-position data. Passengers are thus able to receive precise interchange information in real-time, even if an incident or other delay has occurred,” emphasized Felix Geigenmüller, Project Manager at MENTZ.
“Connecting to real-time data helps transport authorities make their operations more cost-effective,” reinforced Christoph Mentz, Managing Director of MENTZ GmbH. “We are happy to support VVV in this endeavor.”