KVG Lippe Launches Lippemobil App by MENTZ
The Communal Transport Authority of Lippe (KVG) is now operating a journey planning and ticketing app developed by MENTZ. Using the Lippemobil app, passengers can plan journeys with public transport throughout Germany via smartphone, and also buy their ticket without exchanging cash. In the current situation, making a cashless payment is both practical and helpful because Lippemobil bus drivers – like many other transport authorities – cannot accept cash in accordance with the protective measures stipulated to combat COVID-19.
At the request of the KVG, the launch of the Lippemobil app was brought forward in order to protect passengers and drivers from infection and to minimize a foreseeable decline in ticket sales. During ticket controls, app users show a QR code on their phones instead of a paper ticket from a machine. The app provides notifications for planned routes and an overview of all purchased tickets, but there are also many other practical features. According to their own statistics, Lippemobil transported almost 25 million customers last year.